FAQ

  • 1. How do I register for an account?
    Steps: 1. Go to the register page and fill personal information and login information. 2. In login information you can use your email id to register. 3. After filling in all the details submit your request by clicking on Register Button. 3. You will receive an email confirmation on successful registration.
  • 2. How can I track my order?
    You can track your order by following the steps. 1. Login to your account with a registered mobile number or user id password. 2. Go to the order history section. 3. Select your order. 4. Go to track order. You can track your order. You will also notified with an SMS or email ID.
  • 3. My order is delayed, Why haven't I received my order yet?
    There might be delays in your order due to courier issues or high order volume. To check the updated delivery date for your order, you can go to the 'My Order' section from 'My Account'.
  • 4. How Will My Order Be Delivered To Me?
    Once you place your order. We will ship your order within 35 to 50 min with the best courier in your area.
  • 5. What is the standard time of delivery?
    We usually dispatch orders in approximate 20 min and it will take 35 to 45 min to get it delivered.
  • 6. How do I cancel my order?
    For cancellation of your order, you have to write us at naveen.3cscaterers@gmail.com with your complete order details.
  • 7. How can I modify delivery address?
    We regret to inform you that once you have placed your order, We are unable to make any changes to it. Please cancel and place new order.
  • 8. What is your return policy?
    You can read our return policy on the "Return Policy' page.
  • 9. When will i get my refund?
    Once a refund proceeds it will take 5 -7 working days,
  • 10. How do we use the coupon code?
    Step-1. Add product to the Cart. Step-2. Enter your coupon code/gift voucher. Step-3. Press the apply button. Your coupon code/Gift voucher gets applied. Step-4. Go to Place order.
  • 11. Can I change payment methods?
    We regret to inform you that no modification option is available once the order is placed.
  • 12. Is it possible to return product once it is delivered?
    Yes, if there is any damage, leaked received by you, please write us at naveen.3cscaterers@gmail.com
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